What can you offer clients as a way to say thank you? What item or event will get them talking about you? In this episode, referral coach Bill Cates and MDRT member Tristan Karl Robert Hartey explain how to successfully utilize gifts \u2013 pending compliance approval \u2013 and other initiatives to enhance relationships and drive referrals.\n\nEpisode breakdown:\n\n0:28 \u2013 Matching intangible products with tangible gifts\n1:41 \u2013 Identifying a range of ways to say thank you \u2013 and drive referrals\n5:05 \u2013 Distinguishing between a gift and a promotional item\n8:24 \u2013 Creating different opportunities for client appreciation\n10:44 \u2013 Ensuring that you\u2019re being referred to the right people\n\nListen to the monthly series, MDRT Presents: @mdrtpresents