A time when I failed with a client
Not every client takes your advice or puts a plan in place when they need it. In this episode, MDRT members share difficult experiences and what they learned for next time.\n\nYou\u2019ll hear from:\nYakov Baylis, CLU, ChFC\nEdward M. Burnett, RICP\nRussell L. Clousing, ChFC, CLU\n\nEpisode breakdown:\n\n0:33 \u2013 When a client rejects or misuses your advice\n3:21 \u2013 What I changed to prevent future recurrence of problems\n4:08 \u2013 When tragedy follows inaction\n6:25 \u2013 Learning not to respond to a challenging email so quickly\n9:35 \u2013 How different forms of communication relate to documentation\n\nListen to the monthly series, MDRT Presents: @mdrtpresents