Sharon Worsley - Customer Service Nightmares - Pt 3
Well here we go again with my customer service nightmares part 2. Nothing urks me more than poor customer service. Sometimes it's the lack of good manners, like being in a bad mood when you show up for your customer service shift and taking in out on the customer, OR............well you get the idea. I seem to be a lightning rod for bad customer service, so to help me vent and tell me if I have a valid point or I'm just a cranky customer, is Sharon Worsley. Sharon is the Senior Manager of Chamber Success at the Ontario Chamber of Commerce and is a 25 year veteran of the hospitality industry where customers are kings and queens.