Episode 141 - Interview With "The Sales Whisperer"
On this episode, Kurt and Steve interview Wes Schaeffer, the Sales Whisperer!
There are ways to start implementing empathy in your daily contacts and conversations.\xa0 It does take some practice and evaluation.\xa0 After every encounter ask yourself what do you do well and what can you do better next time.\xa0 Try these steps to increase your empathy.
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Mentally prepare yourself to hear the message
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Listen with your ears, heart and mind
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Read their body language
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Evaluate the true message sent\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Acknowledge the feelings and emotions being displayed
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Practice taking on their perspective
\u2022\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Respond with empathy
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Sure empathy takes some effort, but it is worth every moment until you perfect this skill.\xa0 You will be more trustworthy, empathetic, charismatic and it also increases productivity and inspires commitment.\xa0 Our rushed modern life does not cultivate the mindset or skills of empathy.\xa0 You need to look for opportunities to develop empathy.\xa0 Just start off by asking yourself two questions during your conversations.\xa0\xa0\xa0 \u201cHow would I feel if I were that person?\u201d and \u201cWhy are they feeling that way?\u201d\xa0 Practice that today.\xa0 Find one person you can demonstrate empathy and show them you truly care.