Hidden Friction: The 6 silent killers of conversion

Published: March 14, 2012, 7:11 p.m.

Friction in a Web conversion process generally seems easy to point out if you\u2019re an experienced marketer.
\nThere are always:
\n1.        The number of form fields
\n2.         The number of steps in a process
\n3.        The length of the page itself
\n
\nBut there are several other elements of friction that are significantly more difficult to detect and pose a serious threat to your conversion rate.