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Dans cet \\xe9pisode, Antoine s\'entretient avec\\xa0Normand Miron, charg\\xe9 de r\\xe9daction marketing chez Poste Canada. En relatant son impressionnant parcours, Normand nous parle des d\\xe9buts du web, de sa transition de la publicit\\xe9 traditionnelle vers le num\\xe9rique et de la d\\xe9mocratisation des communications gr\\xe2ce \\xe0 l\'internet. Selon lui, l\'un des d\\xe9fis actuels des marques et des agences est la d\\xe9virtualisation et l\'humanisation de la relation client. \\xc9coutez l\'entrevue pour en apprendre davantage.

Thanks to our sponsor, Canada Post! Open yourself up to new ways of thinking about marketing. Dive into\\xa0INCITE\\xa0today.

In this episode, Antoine talks with Normand Miron, Managing Witer-Editor (Marketing) at Canada Post. Recounting his impressive journey, Normand tells us about the beginnings of the web, his transition from traditional advertising to digital and the democratization of communications thanks to the Internet. According to him, one of the current challenges for brands and agencies is the devirtualisation and humanisation of the customer relationship. Listen to the interview to learn more.

Follow Antoine Bonicalzi:

Website - https://www.cyberimpact.com/en/author/antoine/

LinkedIn - https://www.linkedin.com/in/antoinebonicalzi/

Follow Normand Miron:

Podcast - daspizzcast.ca

Website - miron.co

LinkedIn - linkedin.com/in/nmiron

Magazine - postescanada.ca/inspiractions