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b"Lisa Earle McLeod\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\nStop Creating Happy & Excited Employees, Said No CEO E-V-E-R\\xa0\\nYour job is not just about making money. If it\\u2019s the only thing, you\\u2019re doing the wrong thing. When finances are the primary driver of an organization everyone suffers, because over the long term the best you will achieve is mediocrity. Once you translate your organization\\u2019s focus into its noble purpose, employees begin to find an excitement and drive in what they are doing. It is simple to provide good customer service, but it\\u2019s not easy to figure out how to treat your customers in amazing ways that keep them loyal, dedicated and coming back. Finding your noble purpose provides employees the impetus to care about the impact they are having on customers. They want to stand out. They want to be remarkable. On the other hand, you could always have cross-selling as an integral part of your strategy, when in fact understanding the needs of your customers should have the result of cross selling. Understand the difference? Are you sure you\\u2019re as \\u2018customer centric\\u2019 as you keep professing? The greatest innovations that have affected our lives were led by passionate people who were excited about what they were trying to achieve. Provide that noble passion for your team, and amazing, remarkable things just may happen to your bottom line. And your customers will be happy and thanking you!\\n\\n\\xa0\\n\\nYou can learn more about Lisa McLeod and her work by clicking here. \\xa0If you'd like to check out her book Leading With Noble Purpose: How to Create a Tribe of True Believers\\xa0on Amazon, click the link.\\n\\n\\xa0\\n\\n\\n\\nClick here to check out our newest leadership development tool \\u2013 LEAD \\u2013 Leadership Education and Development\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\n\\xa0\\n\\nSteve Caldwell is an executive mentor and coach to managers and leaders who desire to excel in their career and become the leader others want to follow. Steve is a leadership expert, host of the\\xa0Manager Mojo podcast and author of the book\\xa0Manager Mojo \\u2013 Be the Leader Others Want to Follow. (www.ManagerMojo.com)\\n\\nSteve also coaches his followers not only on how to become great leaders, but how to effectively coach and lead their employees to find satisfaction and fulfillment from their jobs and life.\\n\\nHaving started his work career at the savvy age of 13, Steve is also currently CEO of Predictive People Analytics based in San Francisco, CA, a firm specializing in helping leaders increase sales, reduce turnover, and attract key talent. (www.PredictivePeopleAnalytics.com)"