118 | Addressing Tenant And Landlord Needs with Dave Spooner
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Dave's Background:
- Co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space for the last 6 years, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.
In this episode we cover:
- 00:01:33 Intro to Innago
- 00:05:24 Communications and feedback
- 00:06:44 What tenants care about when they have issues
- 00:09:46 The first interaction
- 00:13:15 Showing appreciation
- 00:14:07 Family oriented approach
- 00:17:52 When you ask to pay matters
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*****Thank you so much for listening to the Making Money in Multifamily Real Estate Show! This show covers everything to do with Multifamily Real Estate Investing to help you, the listener, become an expert in your real estate ventures. The host, Dave Morgia, brings on guests who are already experts in their respective fields to discuss what principles and practices they follow that have helped them achieve their success so far.