Episode 20: Will Conversational Interfaces Replace Your Website?
SHOW NOTES
Conversational data more preference rich
More actionable data
Navigation faster
Custom apps are dead
Voice interfaces have a more personal feel
Technology and users are prepared
- Phones
- Smart speakers
- IoT
Unifying platforms
Frictionless experience for consumer and sales
Inherently personalized experience
Conversational interfaces convert at a higher rate
Will change the way we do design
- Personas
- Conversation flows - think script writers
- Anticipatory
- Context cues
- Prioritize data and guides to move the conversation along
https://kaleidico.com/podcast/episode-20-will-conversational-interfaces-replace-your-website/