#20 - Hurricane Irma: Preparing and responding with compassion
b'As the fury of Hurricane Irma churned toward Florida, Cristy Swink and Robert Suarez faced the task of not only protecting our network, but our people from a direct hit.\\n\\nCristy Swink, VP and General Manager \\u2013 Florida and Robert Suarez, Director of Network Services \\u2013 South Florida, knew they had to act quickly to prepare. And given their history with hurricanes, both knew that preparing their people was their top priority.\\n\\nFor Swink, hurricanes are deeply personal. The mention of the word takes her thoughts and emotions back to 2004, when her family\\u2019s home took a direct hit from Hurricane Ivan.\\n\\nSwink and Suarez paint a vivid picture of the Hurricane Irma \\u2013 with the full force of fierce winds, torrential rain and incredible outpouring of compassion that came with it.'