BROADCASTS.com

b"When it comes to trusted advisors, Charles literally wrote the book. He co-wrote The Trusted Advisor and its follow-up The Trusted Advisor Fieldbook, and he also authored Trust-Based Selling. He has built trust-based business relationships of all types. Now, Charles works with clients in accounting, consulting, wealth management, investment banking, commercial banking, systems development, law, and commercial real estate using his unique tools and insights to build and maintain trusting and trustworthy relationships.\\n\\nTake the Trust Quotient Assessment https://www.trustedadvisor.com/tq (here).\\nhttps://lifeasleadership.com/020/ (LaL020: The surprising power of empathy-based listening with Eric Maddox)\\nhttps://lifeasleadership.com/030/ (LaL030: Listening to help others understand themselves with Oscar Trimboli)\\n\\nLEADERSHIP INSIGHTS\\n\\n- Listening is important not as a way to gain data but as a sign of respect.\\n- Trust doesn\\u2019t have to take time.\\n- The Trust Equation (really measuring trustworthiness) is this: (C+R+I) \\xf7 S. In other words, Credibility + Reliability + Intimacy \\xf7 Self Orientation = Trustworthiness.\\n- The more self-oriented you are, the less trustworthy you tend to be.\\n- You can\\u2019t just be either trusting or trustworthy. Trusting requires you to take the first risk. Be vulnerable and/or notice something in or about the other person.\\n- The most powerful form of trust is 1-to-1 (interpersonal).\\n- The best way to build credibility early in your career/new business is to admit you don\\u2019t have much credibility.\\n- Intimacy and self-orientation are the most important factors early in your career/new business.\\n- Intimacy is about commenting on your own feelings and feelings of the other person.\\n- The greatest factor for trust is age. Age should lead to more experience, wisdom, etc.\\n- Women tend to be perceived as more trustworthy than men. Most of the difference is in the area of intimacy.\\n- The most trusted profession is nursing.\\n- The single most powerful factor in The Trust Equation is intimacy.\\n- The second most powerful factor in The Trust Equation is self-orientation.\\n- Listen, be curious, and get over yourself. Pay attention to other people.\\n\\nQUESTIONS TO INSPIRE US TO ACTION\\n\\n- What is some lesson, saying, or experience that continues to influence your leadership to this day? Realizing early on that direct, transparent honesty and the ego to be able to have those traits is a powerful thing.\\n- Use three descriptors to finish this sentence: \\u201cA leader is\\u2026\\u201d Trusting and trustworthy, a role model, and practically principled.\\n- What is a question that leaders should be asking either themselves or others? What\\u2019s going on here? Curiosity is a key virtue in relationships.\\n- What book would you recommend to leaders? Man's Search for Meaning by Viktor Frankl\\n- If you could get every listener to start doing something THIS week to help them be a better leader, what would it be? Do a better job of listening.\\n- As a general life principle, is it better to ask \\u201cwhy?\\u201d or \\u201cwhy not?\\u201d \\u201cWhy?\\u201d because this goes back to curiosity (though \\u201cwhy not?\\u201d is good because it suggests the idea of possibility and potential).\\n\\nWebsite:\\nhttps://www.trustedadvisor.com\\n\\nContact:\\ncgreen@trustedadvisor.com\\n\\nFind Charles on social media:\\nTwitter: https://twitter.com/CharlesHGreen (@CharlesHGreen)\\nInstagram: https://www.instagram.com/charleshgreen/ (@CharlesHGreen)\\nLinkedIn: https://www.linkedin.com/in/charleshgreen/ (in/CharlesHGreen)"