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Today I\\u2019m joined by Mark Raffan, serial entrepreneur, procurement veteran and expert in negotiation, influence, and persuasion.

He\\u2019s the founder of Negotiations Ninja \\u2013 designed to improve performance with training and improve results with coaching, the company develops and delivers engaging negotiation training to world-class procurement and sales teams.

Mark is also the founder and host of the Negotiations Ninja Podcast, the number one negotiations podcast in the world, in which he interviews negotiation, sales, and procurement thought leaders and shares the tools, strategies and tactics you need to succeed.

Today Mark joins me to chat all about Negotiations Ninja: what they do; the importance of negotiation in supply chain; procurement and supply chain collaboration; and his top tips for navigating a post-pandemic work environment.

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IN THIS EPISODE WE DISCUSS:

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[06.48] The landscape of negotiation, why it\\u2019s so important and how it fits into supply chain.

\\u201cWe\\u2019re living in such a strange time when it comes to supply chain shortages, blockages, inflationary environments\\u2026 and without good negotiation skills, it\\u2019s really hard for us to get deals that make sense for our organization.\\u201d

[11.29] Collaboration, and who needs to come together to achieve negotiation success.

\\u201cGet people from supply chain and procurement together, we already have a really great relationship\\u2026 and we need to rely on each other a little bit more.\\u201d

[13.59] An overview of Negotiations Ninja \\u2013 what they do, and how they help their customers.

\\u201cThe objective for our negotiations is \\u2018get a good deal\\u2019 \\u2013 but most of us don\\u2019t even know what a good deal actually means, because we haven\\u2019t defined it.\\u201d

[17.39] Mark\\u2019s background, and the career journey that led him to negotiation.

[19.32] Navigating a post-pandemic work environment, how things have changed and Mark\\u2019s top tips for managing digital negotiations.

[27.13] The benefits of working with Negotiations Ninja, and a closer look at their services.

[30.12] An example of how Negotiations Ninja typically works with a customer, and how quickly that business can see significant ROI.

\\u201cYou\\u2019re going to see a massive risk reduction, you\\u2019re going to start seeing cost management\\u2026 but more than that, it starts to teach people how to think strategically about their relationships.\\u201d

[32.50] The ideal client for Negotiations Ninja.

[33.56] A snapshot of Mark\\u2019s Procurement Fundamentals program.

[35.36] The future for Negotiations Ninja.

[36.44] Mark\\u2019s one key takeaway from today\\u2019s discussion.

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RESOURCES AND LINKS MENTIONED:

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Head over to Negotiations Ninja\\u2019s website now to listen to the podcast, find out more and discover how they could help you too. You can also connect with Negotiations Ninja and keep up to date with the latest over on LinkedIn, Facebook, Twitter or Instagram, or you can connect with Mark on LinkedIn or Twitter.

Check out our other podcasts HERE.