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Rob Burgess is well known for creating the UK\'s most popular frequent flyer website Head for Points, written to help frequent flyers in the UK get the most out of the rich rewards and travel benefits on offer.
\\nThe global pandemic has changed the rules of the industry, with paid loyalty an increasingly popular strategy that many loyalty marketers are exploring.
\\nIn this episode, we discuss the key success factors for a paid loyalty programme, how to "wow" your members with a proposition they are willing to pay for.
\\nFrom the Intercontinental Ambassador programme, to Pret a Manger in the UK and the most recent proposition from Emirates, Skywards+
\\nListen to hear Rob\'s insightful views on what makes paid loyalty work for key consumers who are highly educated on the benefits of loyalty programmes when they are done well.
\\nShow Notes:
\\n1) Rob Burgess
\\n\\n3) Skywards+
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