#117: Covid Drives Digital Transformation (Short Summary Show)

Published: June 22, 2021, 1 a.m.

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The need for retailers to adopt digital technology was unexpectedly accelerated in March 2020 as the world locked down to safeguard public health amidst the global pandemic. 

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With convenience retail stores classified in many countries as an essential service, to supply gas and basic products for consumers, innovative solutions including contactless payments and the ability to pre-order and pre-pay for products became essential to build trust with customers, as the focus on long-term loyalty initiatives became a secondary concern. 

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This short show discusses some of the simple solutions available to retailers at this unprecedented time. 

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Show Notes:

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1) Bob Stein 

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2) Liquid Barcodes 

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