Let's fix things 33 - We're still paranoid, but that's ok (with Hans Gerwitz)

Published: March 2, 2017, 11 p.m.

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Hans Gerwitz, founder of the Artificial, an Amsterdam based boutique design consultancy, joins the show. With his background in technology and strategy he joins to re-discuss designers responsibility on user privacy and security when designing products.

This week has no news or follow up, instead heading immediately into the main topic. The trio reflect upon major company hacks over the last several years (Yahoo, Target, Sony), looking at the impact it made to users perception. They discuss how major companies can handle hacks much better than smaller companies who may not have the assets to survive the post-hacking storm. They discuss designers need to understand what information products are collecting, why, and how that is made clear the users. The discussion looks at how government regulation impacts how users may need to protect their privacy more, and what they can do to assist with that. Finally they discuss the idea of personalization of experience versus the information that is needed from users to make that happen.

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