Effective ways to use SMS customer support
Nate and Drew have spent a lot of time pouring over what makes the SMS channel a great place to market to your customers. In this episode, Chatitive's Director of Customer Success Connor Callahan joins to discuss how SMS is the next great channel for support. Connor brings a background of CS team management experience and provides a wealth of knowledge on how to seamlessly delight your customers who are coming to your brand for assistance on you mobile messaging channel.