84: Defining Training Needs with Business Data Guy Wilmshurst-Smith
Network Rail operate the British rail network infrastructure.\xa0 Over the past two years they\u2019ve radically shifted how they identify training needs for their maintenance and engineering teams.\xa0 They have figured out how to use data on the operational performance of the network to identify skill requirements.\xa0 Guy Wilmshurst-Smith discusses how they got started and have continued to evolve and scale their approach.\xa0 He shares lessons about working with business data that make this an important case study for all L&D professionals who want to create business value.
Host: Michelle Ockers
Transcript and related resources: https://learninguncut.global/podcast/84/
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Emergent:
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