Toyota, Respect for People (or "Humanity") and Lean

Published: May 25, 2019, 2:55 p.m.

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From 2013 -- http://www.leanblog.org/audio277

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A principle that has been often discussed (and hopefully practiced) in the Lean community over the past few years is usually described as \\u201crespect for people.\\u201d

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A certain British rabble rouser recently said the following at a Lean conference: \\u201cAll this respect for people stuff is horse sh*t,\\u201d and it is a \\u201cconventional Western management interpretation.\\u201d He mocked the idea of \\u201crespect for people programs,\\u201d although I\'m not sure where such a standalone program has ever been attempted. That sounds like a strawman, the idea that a company would have a \\u201crespect for people\\u201d program.

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Let me explain why he\'s wrong \\u2014 \\u201crespect for people\\u201d is not horse sh*t\\u201d \\u2014 and we can explore some great links on \\u201crespect for people\\u201d in this post.

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