The Good and the Bad of the United CEO's Follow Up to

Published: May 5, 2017, 5:22 a.m.

b'It\'s good that United\'s CEO has taken responsibility for system problems. It\'s great that they are changing some policies. But why does he say they don\'t have a culture problem if employees aren\'t empowered? That sounds like "culture" and a "problem" to me.\\n\\n--- \\n\\nSupport this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support'