The Good and the Bad of the United CEO's Follow Up to
It's good that United's CEO has taken responsibility for system problems. It's great that they are changing some policies. But why does he say they don't have a culture problem if employees aren't empowered? That sounds like "culture" and a "problem" to me.\n\n--- \n\nSupport this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support