b'At this year\'s Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the Mend, a follow up to 2010\'s On the Mend. Summit attendees received a copy of the book, so they\'re the first to have a chance to read this important work.\\n\\n--- \\n\\nSupport this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support'