Conflict, Communication And Resolving Issues With Marlene Chism
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In this special episode, John talks to CEO, Author and Consultant, Marlene Chism.
\\nMarlene is a very interesting person. She is a seasoned speaker, advisor and is widely recognised as the leading US authority on stopping workplace drama. John knew Marlene would be a great fit for the podcast because her knowledge will speak to a lot of you who might be struggling with workplace drama and its impact on the office culture.
\\nDuring their time together, John and Marlene talk about how to deal with conflict in the workplace, the significance of facing it head on and how to get better at having these uncomfortable conversations with your team.
\\nMarlene is also here to talk about her new book, From Conflict to Courage. This is her fourth leadership book and one not to miss out on. Her book provides exercises, examples, and expert guidance to foster \\u2018conflict capacity\\u2019 stop workplace drama and deal fearlessly with difficult issues. Marlene\\u2019s techniques show leaders how to increase leadership clarity, identify obstacles and reduce resistance to conflict.
\\nAre you a good communicator?
\\nAre you struggling with your team?
\\nTune into this episode for an in-depth conversation on dealing with conflict in the workplace.
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\\nFollow Marlene on LinkedIn - https://www.linkedin.com/in/marlenechism/
\\nVisit Marlene\\u2019s website and order her new book - https://marlenechism.com/
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\\nKEY TAKEAWAYS
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- You must face conflict head on and as early as possible. \\n
- Don\\u2019t pass the book. When it comes to dealing with workplace conflict, staff should know exactly who to come to for help and feel comfortable to do so. \\n
- Everyone needs to feel confident and comfortable at work. If there any unresolved issues, this will affect the whole working environment and other staff members. \\n
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\\nBEST MOMENTS
\\n\\u201cUnderstand that conflict itself is not the problem. The real problem is mismanagement. So, if mismanagement is the problem, once we learn how to identify conflict and manage it differently, then we just get to be better leaders, have better lives, that improves every facet of our lives.\\u201d
\\n\\u201cThere\\u2019s no conflict unless there is inner conflict first.\\u201d
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\\nVALUABLE RESOURCES
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\\nABOUT THE HOST
\\nJohn has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.
\\nJohn is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.
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\\nCONTACT METHOD
\\nhttps://www.instagram.com/johnpaulmentor/
\\nhttps://www.facebook.com/agencyconsulting/
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