Emerging Solutions: Service Innovation S14 Ep2

Published: March 20, 2018, 12:12 p.m.

For large companies, does innovation happen tucked away in a lab?  How does a professional services company innovate?  I delve into these questions with Michael Whitaker (“Whit”) of ICF.  He dispels misguided concepts about service innovation. The unique challenges of this industry demand a unique process.  Whit shares his process for innovation at ICF. A […]