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Our guest in this episode is Richard Phu, the go-to Business Freedom Designer for businesses worldwide. Richard has 10+ year of experience coaching hundreds of business owners in designing scalable businesses with automation, systematisation, and virtual assistants. In less than a year, Richard transformed Outsourcing Angel virtual assistant agency allowing the CEO & Founder of the business to finally be free from day-to-day operations while continuing double-digit growth year after year.

In our conversation Richard and I discussed

• systemizing delivery work to building a client ladder,
• the importance of finding your core genius,
• the power of delegation and coaching team members, and
• the value of clear communication in preventing mistakes.