Broadcasts.com - "It's the Customer Economy, Stupid! - Icon-o-Cast by Lunar - Oct. 14, 2008" (Icon-o-Cast: a podcast by LUNAR)

Published: Oct. 14, 2008, 10:54 p.m.

b'Icon-o-Cast co-hosts Gretchen Anderson and Lisa Leckie dig into how the economy is affecting the customer experience.'