Patient experience in the post-covid era
This week we\u2019re focusing on patient experience and the public perception of the NHS.
\n\xa0
\nAnnabelle is joined by Chris Graham of the Picker Institute and Jacob Lant from charity National Voices to discuss the crash in patient experience revealed by recent national surveys, how the findings should be used to improve quality and reduce health inequalities and the part \u2018real-time\u2019 measures could play in the future.\xa0