The Healthcare Leadership Experience: Justin Skerbetz - The Patient Experience and SDoH
Host Lisa Miller is joined by Justin Skerbetz, Chief Marketing & Communications Officer at Parkland Community Health Plan, to explore the impact of SDOH on the patient experience. Topics include, why setting customer expectations is essential, how SDOH insights can help customers gain access to vital resources, and the mobile app that helped one isolated community group. Justin also explains why video games and healthcare are closely aligned. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play HealthcareNOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen