Healthcare Upside/Down: You can’t Deliver Empathy Through Bots with Adam Pelligrini of Hello Jasper
S1E20: On this epiosde, You can’t Deliver Empathy Through Bots with Adam Pelligrini, CEO & Co-Founder of Hello Jasper and host Dr. Nick. Is it possible to offer a digitally enabled oncology service or as Adam puts it an Empathetic engine to deliver essential human psychosocial support? Everything is personalized with data, tuned with technology but at the right moment in time, the human connection moves front and center. Accompanying people on some of their most vulnerable journeys and experiences is a taxing experience and one that requires empathy and compassion. These are things that are hard to deliver with technology. But using technology as a supporting act and a tool to filter and allow for the most appropriate application of the scarce human resources using exception-based management. Your better pill to swallow Is the targeted use of technology using digital enablement to empower your staff to remove the friction in their work and the friction in their ability to deliver more empathy at scale. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play HealthcareNOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen