Healthcare Rap: Consumer Experience Success Stories Are Everywhere
Consumer Experience Success Stories Are Everywhere Kathleen Ellmore from Engagys joins the show to continue the theme of building up the consumer muscles within healthcare organizations. Kathleen shares where providers and health plans are succeeding when it comes to consumer-focused innovation, and where they’re struggling. She also calls out the role of data as we assess how to engage with consumers. All that, plus the Flava of the Week about CVS completing its acquisition of Signify Health. Why is now a good time to revisit their $8 billion bet on home health, and how can we use this moment develop a Disruptor’s mindset? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/