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b"In the early 1990s, publishers told science journalist Daniel Goleman not to use the word \\u201cemotion\\u201d in a business book. The popular conception was that emotions had little role in the workplace. When HBR was founded in October 1922, the practice of management focused on workers\\u2019 physical productivity, not their feelings.\\n\\nAnd while over the decades psychologists studied \\u201csocial intelligence\\u201d and \\u201cemotional strength,\\u201d businesses cultivated the so-called hard skills that drove the bottom line. Until 1990, when psychologists Peter Salovey and John Mayer published their landmark journal article. It proposed \\u201cemotional intelligence\\u201d as the ability to identify and manage one's own emotions as well as those of others.\\n\\nDaniel Goleman popularized the idea in his 1995 book, and companies came to hire for \\u201cEI\\u201d and teach it. It\\u2019s now widely seen as a key ingredient in engaged teams, empathetic leadership, and inclusive organizations. However, critics question whether emotional intelligence operates can be meaningfully measured and contend that it acts as a catchall term for personality traits and values.\\n\\n4 Business Ideas That Changed the World is a special series from HBR IdeaCast. Each week, an HBR editor talks to world-class scholars and experts on the most influential ideas of HBR\\u2019s first 100 years, such as disruptive innovation, shareholder value, and scientific management.\\n\\nDiscussing emotional intelligence with HBR executive editor Alison Beard are:\\n\\n \\tDaniel Goleman, psychologist and author of Emotional Intelligence\\n \\tSusan David, psychologist at Harvard Medical School and author of Emotional Agility\\n \\tAndy Parks, management professor at Central Washington University\\n\\nFurther reading:\\n\\n \\tHBR: Leading by Feel, with Daniel Goleman\\n \\tNew Yorker: The Repressive Politics of Emotional Intelligence, by Merve Emre\\n \\tHBR: Emotional Agility, by Susan David and Christina Congleton\\n \\tBook: Emotional Intelligence, by Daniel Goleman"