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I\'m currently doing a monthly series of Facebook live interviews on behalf of John Paul Mitchell Systems. And both the guest and the content have been great, so I am also repurposing them as my weekly podcasts.

The first one is today\'s episode where I spoke with Clinton Norris and Lucas Doney who, along with Clinton\'s wife Lauren, are salon and school owners in San Diego.\\xa0

They are also extremely nice people who have some interesting insights into the salon of today!

I know you will enjoy this episode where we discuss:

• Changing salon business models\\xa0
• Business in a post-Covid world
• Generational changes
• Life as an educator\\u2026

And lots more!

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In this Episode:

[03:17] Origins of the name of Clinton, Lucas, and Lauren\\u2019s salon and creative space; Citizen.\\xa0

[05:22] Unique elements that make Citizen more than just a regular salon.

[07:29] Lucas, Clinton, and Lauren\\u2019s approach to curating their creative space.\\xa0

[10:45] The very effective hybrid business model that is utilized at Citizen.\\xa0

[15:23] How they have built a healthy team culture at Citizen.\\xa0

[22:34] An explanation of the tiered rental system at Citizen.\\xa0

[29:50] Desires and expectations of new generation hairdressers.

[37:23] The core values of Citizen.\\xa0

[40:58] Experimentation that has characterized Citizen\\u2019s first few years in business.

[42:51] How Paul Mitchell has influenced the way Clinton and Lucas approach their work.\\xa0

[47:09] Why the percentage of Citizen\\u2019s revenue that comes from retail is very high.\\xa0\\xa0

[51:40] Exploring the educational component of Lucas and Clinton\\u2019s working lives.\\xa0

[56:22] Clinton and Lucas share their thoughts on how new generation hairdressers are changing the industry.\\xa0

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Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!\\xa0

They do matter in the rankings of the show and help other people find my podcast.\\xa0

I also love to hear what\\u2019s been helpful and what you love about the podcast!\\xa0Just\\xa0click here to review,\\xa0scroll to the bottom, tap \\u201cRatings and Reviews\\u201d tap to rate with 5 stars and \\u201cWrite a Review\\u201d and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Clinton and Lucas for sharing their insights with me for this week\\u2019s episode. Until next time!

Antony

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Links and Resources:

Grow My Salon Business\\xa0

Website\\xa0|\\xa0Facebook\\xa0|\\xa0Instagram

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Citizen

Website | Instagram | Facebook | Book an Appointment

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VARSITY Hair Education

Instagram | Facebook

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Clinton Norris

Instagram

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Lucas Doney

Instagram