Using Postcards to Make People Interact with Government More Easily
The span of government programs sound great in theory, but the execution is such that it\u2019s difficult for regular people to get their benefits. Economic, technological and access are all factors in the difficulty of program benefits to people. While the internet has changed the way people interact with government, perhaps less technological solutions can be part of the ways the public interacts with bureaucracy.
Dr. Katerina Linos is Professor of Law at UC Berkeley and Co-Director of the Miller Institute for Global Challenges and the Law. Her research focuses on international law, comparative law, European Union law, employment law and migration law. She\u2019s a co-author of a piece headlined \u201cTo Get People the Help They Need from the Government, Postcards May Be the Answer .\u201d She joined the show to discuss administrative burdens and customer service in government.