Tools of the Trade - CRM

Published: July 25, 2011, 8:39 p.m.

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PROGRAM
Getting Down to Business\\xae with David Weatherholt Broadcast Saturday\\u2019s 9-10 am (AKDT) 95.50 FM & AM 1020 KOAN Anchorage Stream: www.1020koan.com/or www.waconsult.com.\\xa0 Join Getting Down to Business\\xae on Facebook or follow Dave on Twitter at WAConsult.

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IN THE NEWS
Main Street Desperately in Search of Reasons to be Positive
NFIB\\u2019s monthly Small-Business Optimism Index dropped one tenth of a point (0.1) in June, settling at 90.8, an unsurprising reading, unchanged from the previous month and solidly in recession territory.\\xa0 Read Full Article @ www.WaConsult.com

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Techniques are not tools and Customer Relations Management (CRM) software is a tool to help your sales staff to be more effective.\\xa0 Back when I first started in sales (sold printing for 18 years) we used 3\\u2019 x 5\\u2019 Client cards, Daily sales sheets and Weekly sales forms a manual system designed to track contacts with customers and potential customers.\\xa0 CRM automates the client tracking process and provides much more sales help.\\xa0 Listen as Andre Horton a Microsoft Dynamics CRM consultant talks about CRM.\\xa0 For more email Andre@sockeyeconsulting.com.

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BUSINESS RISK MANAGEMENT
Do your employees use their personal or business autos during their work day?\\xa0 If so you may need to have a commercial auto policy to minimize your risk.\\xa0 Listen as Chris Pobeiglo, President of Business Insurance Associates talks about commercial auto insurance and find out why your company may need this coverage.\\xa0 For more visit Chris @ www.BusinessInsuranceAssociates.com.

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