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Online reviews can yield you excellent search results and click conversions, but they are also volatile. This week Kira gets a bad review from someone she hasn't worked with and the girls break down how it happened and what can be done. Listen in!\\xa0

Thanks to this week's sponsor Retouch Up! Head to www.retouchup.com and sign up for a new account with the referral code GYST for special discounts!

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This week's episode is sponsored by our friends at Retouch Up! Use the coupon code GYST10 for a special discount!

This episode was written and performed by Mary Fisk-Taylor and Kira Derryberry, produced by Kira Derryberry and edited by Joel North.