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Each year, we award exemplary shippers based on insights from industry practitioners and feedback from transportation providers. The term \u201cshipper of choice\u201d is ubiquitous in our industry, but what does it take to be a good shipper? We\u2019ve found that transportation providers care most about appointment flexibility, driver accommodations, facility efficiency including low detention and dwell time, and OSD rates (Overages, Shortages and Damages).\xa0\xa0\nThe 2020 FreightWaves Shipper of Choice seal of approval is based on how shippers perform in each of these categories relative to their peers, based on a series of measurable and qualitative responses. The shippers who receive this recognition must first be nominated and then complete a certified survey conducted by the FreightWaves Research Group. Simply put, the shippers who outperform their peers in any of these categories may receive the Shipper of Choice seal from FreightWaves.\xa0\xa0\nThe recipients of the 2020 FreightWaves Shipper of Choice seal was revealed at FreightWaves LIVE @HOME.\n\xa0\nApple Podcasts\nSpotify\nRewatch the LIVE stream\nMore FreightWaves Podcasts\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices