Put That Coffee Down EP209 Being proactive to control churning customers in brokerage with Freight 360
Kevin welcomes Nate Cross and Benjamin Kowalski from Freight 360 to the show to talk about the topic everyone likes to avoid, customer churn. There\u2019s what you can control and there\u2019s what you can\u2019t control. Being proactive about what you can\u2019t control though will help you out in the long run though.\nFollow the Put That Coffee Down Podcast\nOther FreightWaves Shows\nLearn more about your ad choices. Visit megaphone.fm/adchoices