As company leaders and managers emerge from the COVID-19 pandemic, they should take away three lessons learned and integrate those lessons into their midterm and long-term planning, according to Heather Sheehan, executive director of AWESOME, a nonprofit group that focuses on advancing women in supply chain leadership.\nThose three lessons are: effective communication at all levels; the need to hire and develop good talent; and the importance of hiring people who are good problem solvers, Sheehan said Wednesday during American Shipper\u2019s Global Trade Tech virtual summit.\xa0\n\u201cLeaders have to be open and vulnerable in their communication to balance optimism and realism,\u201d Sheehan said during a fireside chat entitled \u201cLeadership and Logistics in the \u2018Next Normal.\u2019\u201d\nSheehan also stressed the importance of hiring good problem solvers, those who can understand the root causes of a problem and come up with solutions to address them.\nHassett Logistics President Michelle Halkerston said open communication was key to getting her company\u2019s teams to rally together and meet customers\u2019 needs during the coronavirus pandemic. Her company provides logistics services to the domestic airfreight market. Hassett also offers 3PL services, and it has been a trucking carrier for more than 40 years.\n\xa0\nApple Podcast\nSpotify\nMore FreightWaves Podcasts\nWatch\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices