Human-Driven Customer Service Still Matters - Global Supply Chain Week 2023

Published: March 3, 2023, 3 p.m.

Grace Sharkey chats with West Central Motor Freight managing partner Gregory Grimes to discuss the strategies behind servicing the automotive market. Grimes explains how one of the oldest freight brokerages in the United States leverages technology and its human capital to tackle shipping difficulties.\nFollow FreightWaves Podcasts\nJoin Global Supply Chain Week\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices