How to become a customer obsessed logistics provider EP25 Point of Sale
On this episode, Grace is joined by ArcBest\u2019s vice president of customer experience and marketing Lori Brooks to discuss how the company has built a \u201ccustomer obsessed\u201d culture to help retailers become agile in 2021. She shares best practices and examples of how her team has helped customers keep up with unprecedented demand during this year\u2019s supply chain crisis.\nFollow Point of Sale on Apple Podcasts\nFollow Point of Sale on Spotify\nMore FreightWaves Podcasts\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices