Fireside chat: Getting real on driver recruitment, retention costs
Chad Hendricks, president of Brand Outcomes said companies will say retention is really important, and have metrics they are tracking, but those KPIs, he said often \u201cdon\u2019t match up to the actual health of the organization.\u201d\nHendricks and Max Farrell, CEO of Workhound, a feedback platform for frontline workers, participated in a fireside chat about driver turnover during FreightWaves\u2019 Carrier Summit today.\nArticle\nFreightWaves virtual events\nApple Podcasts\nSpotify\nMore FreightWaves Podcasts\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices