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The coronavirus crisis has forced Ruan Transportation Management Systems to become more creative and flexible in responding to customer needs. Customers, in turn, are more willing to try new services they would have shunned before, the company\u2019s president says.\n\xa0\n\u201cWe\u2019re finding some more efficient or lower cost ways of doing things that perhaps were taboo in the past,\u201d such as centralized billing or on-site support, \u201cand perhaps exorcising some demons,\u201d President Dan Van Alstine said Thursday during the virtual FreightWaves Carrier Summit to FreightWaves President George Abernathy.\xa0\n\xa0\nArticle\nFreightWaves virtual events\nApple Podcasts\nSpotify\nMore FreightWaves Podcasts\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices