As e-commerce sales are projected to hit over $709 billion in the U.S. in 2020 in large part because of the COVID-19 pandemic, logistics companies are focused on last-mile delivery and improving customers\u2019 experience.\nJT Engstrom, chief strategy officer of FreightWaves, and Lakshmanan Chidambaram, president of the Americas for Tech Mahindra, discussed the evolution of e-commerce over the next two years during FreightWaves\u2019 virtual Last Mile Logistics Summit\n\xa0\nWatch\nApple Podcast\nSpotify\nMore FreightWaves Podcasts\n\xa0\nVisit FreightCasts sponsor: Convoy makes it easy to get your full truckload freight covered by high-quality carriers at competitive rates. To get an instant quote and 100% tender acceptance guarantees, click here.\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices