In this episode, we dive into the ins and outs of practical applications of AI in customer service. Our guest, Alex Schwarm, head of data and AI at Arrive Logistics helps highlight some of the more useful cases of AI in a brokerage. For more information subscribe to\xa0Check Call the newsletter\xa0or the podcast.\nFollow the Check Call Podcast\nOther FreightWaves Shows\nLearn more about your ad choices. Visit megaphone.fm/adchoices