The best leaders in an organization are the ones who connect the dots and see where their people are going and train and develop them. Joining Robert "Fireman Rob" Verhelst on the show is Rocky Romanella, the Founder and CEO of 3SIXTY Management Services. Rocky has over 40 years of \u201cboots on the ground\u201d leadership experience, from his successful long stint at UPS to starting his own business. Today, he talks about his balanced leadership process and what it takes to make the people who work for you enjoy their work. At the end of the day, your brand is represented by the people on the frontline. When you take care of them, they will take care of your customers. For a great read from Rocky Romanella "Tighten The Lug Nuts" go to https://www.3sixtymanagementservices.com/book-tighten-the-lug-nuts/.
\nFind out more about Rocky Romanella at https://www.3sixtymanagementservices.com/.