#117: Will Artificial Intelligence Save Restaurants?

Published: July 7, 2020, 10:49 p.m.

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The global pandemic and the resulting restrictions and limitations brought on the restaurant industry \\u2014 from prohibited dine-in to a forced pivot to delivery and pick-up only service \\u2014 has brought on unique challenges to small business owners throughout the country. With restaurants worried about how to keep their heads above water, this necessity has brought about alternative solutions \\u2014 namely technology that provides answers to keeping revenue streams steady and consistent.

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A particular service, named Numa, has helped restaurants explore unique solutions by being an AI-powered virtual assistant and concierge. What\\u2019s great about Numa is that it makes a restaurant\\u2019s number textable. The technology then answers every voicemail, text, Facebook message and more. Overall it leads to an efficient use of team coordination that has helped many restaurants who have used it.

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Foodbeast Managing Editor, Reach Guinto, sat down recently with Tasso Roumeliotis, co-founder and CEO of Numa, and Lex Gopnik-Lewinsky, owner & founder of Augie\\u2019s Montreal Deli in Berkeley, CA to talk about the benefits of alternative technology beyond third-party delivery apps and how they could be the next wave in restaurants taking advantage of different solutions to serve their customers.

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Thank you all so much for listening! Please review this podcast on Apple Podcasts, follow @foodbeastkatchup on Instagram and connect with our hosts below:

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Elie Ayrouth: @bookofelie on IG & Twitter
\\nGeoff Kutnick: @geoffkutnick on IG & Twitter
\\nReach Guinto: @reachhard_ on IG and Twitter
\\nFOODBEAST: @foodbeast on Facebook, IG, Twitter, YouTube & Twitch

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www.foodbeast.com for breaking food & beverage news

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