Owner of Holmes Pest Control and CEO of GSH Consulting....Genma Stringer Holmes
b'"You\'ve got to get some ouch on you."
You might not think of pest control as the place to find exceptional customer service, but Genma Stringer Holmes did. From when she was little, selling Girl Scout cookies, Genma found that getting to know the customer was the key to success. And now, after having built up a successful radio show and consulting business in addition, she says one of the secrets to success is to be present at all times and get a little "ouch" on you.
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