03.31.23: Kathy Brennan on Improving the Guest Experience from #interski2023
First Chair catches up with PSIA-AASI Eastern Chief Executive Officer Kathy Brennan. She chats about how the event theme, \u201cThe Guest Experience is Everything,\u201d is setting the stage to attract more guests to snowsports and encourage them to return to the sport. Kathy also shares how PSIA-AASI is working to improve the member and guest experience. Held every four years, the Interski Congress brings instructors together worldwide to share educational innovations and top teaching techniques.\n\nLearn more: www.thesnowpros.org/events/interski/\n\nFollow: #interski2023 @thesnowpros #snowpros