Confrontation Nation: Expert Tips on Having Difficult Conversations from Sheila Heen EP: 246

Published: Aug. 7, 2020, 9 a.m.

Bestselling author of "Difficult Conversations" and 20-year member of the Negotiation Project at Harvard Sheila Heen comes on to share some pointers on how to have these tough talks--including those that involve calling out or calling in racism.\nLearn more about your ad choices. Visit megaphone.fm/adchoices