Understanding Client DNA Behavior Under Pressure

Published: April 8, 2009, 3:17 p.m.

b"When I was a financial planner and even before that a CPA, I had regularly observed that people's behavior and decision-making patterns changed when they were under pressure; the pressure often being caused by money and relationships. This observation was fundamental to my thinking when I was building the Financial DNA Discovery Process with my team. We wanted to know what a person's natural instinctive behaviors are as this would be key to predicting how they would really behave when there were difficult times and/or difficult decisions had to be made. \\n\\nThis plays into the research we recently did of 100 advisors with AUM over $50million. 70% of them said that they were surprised by their clients\\u2019 reactions. Why?"