Retaining Existing Customers

Published: Aug. 23, 2010, 11:56 p.m.

b'Studies show that its less expensive to bring existing customers back than to attract new ones. So how can you take your existing customers and bring them back into your store to purchase again?

Shawna welcomes the always popular Kat from Kats Kloset!

Kat was recently named one of the top 6 Social Media Sellers by eBays blogger, Richard Brewer Hayes and is keeping busy trying to live up to that image.'